CARLTON Bonds are required to verify the identity of its customers in order to prevent money laundering activities.
To ask a question regarding CARLTON Bonds please use the contact us enquiry form and a member of the team will get back to you.
AML/KYC means Anti-Money Laundering and Know Your Customer.
We are required by law to ensure that our customers are who they say they are in order to prevent money laundering activities and identity theft.
If you have failed our online identity verification checks (AML/KYC), it means that our automated systems have been unable to establish who you are based on the information you have supplied. In this case, we will require additional information from you to perform more comprehensive checks before you can make any investments.
To complete your Anti-Money Laundering (AML) and Know Your Customer (KYC) checks, please provide a government issued document that incorporates:
Government issued documents with a photograph include:
Please send an electronic scanned copy from your registered account email address of any of the listed government issued documents to firstname.lastname@example.org.
This process should take no longer than 48 hours, but may take longer during busy periods. We will contact you once we have completed the additional verification checks.
Identity checks can expire for the following reasons:
1. It has been two years since the last identity check was performed.
By default, all identity check records are valid for 24 months from the date when it was performed.
2. Your details have changed.
If you previously had a valid identity check and subsequently update your contact address and/or personal details, this will automatically invalidate your current identity check.
In both cases, a new identity check will be done automatically when you make a new investment.
Our platform automatically performs an AML/KYC check using the personal and address details you have registered with us the first time you make an investment.
It is important that this information is correct as it can result in a failed AML/KYC check. If for any reason your check fails, you will need to provide us with additional information in order to try and rectify the issue. Please refer to 'what if I fail the AML/KYC check' for more information in such cases.
The CARLTON Bonds product is available solely to experienced investors who are certified as Sophisticated, High Net Worth or Professional investors.
Investment through CARLTON Bonds plc places your capital at risk and returns are not guaranteed. Past performance is not a reliable indicator of future performance. CARLTON Bonds does not make personal recommendations or give advice. Before investing, you should make sure that you fully understand the risks which are set out in the Information Memorandum and determine whether the investment is suitable for you on the basis of all the information contained therein. Bonds are not readily realisable and are not subject to the same protection from the Financial Services Compensation Scheme (FSCS) as deposits. Tax treatment depends on individual circumstances of each investor and may be subject to change in future. If you are in any doubt about the contents associated with the CARLTON Bonds platform and Information Memorandum or the action you should take, we strongly recommend consulting an independent financial advisor.
The content of this promotion has not been approved by an authorised person within the meaning of the Financial Services and Markets Act 2000. Reliance on this promotion for the purpose of engaging in any investment activity may expose an individual to significant risk of losing all of the property or other assets invested.
CARLTON Bonds PLC is a company registered in England and Wales (no.11786534) with registered office at 15 Parsons Court, Welbury Way, Aycliffe Business Park, County Durham, DL5 6ZE.
CARLTON Bonds, 15 Parsons Court, Welbury Way, Aycliffe Business Park, County Durham, DL5 6ZE, United Kingdom
0330 124 1590
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